|
• The Story Continues
The Past
Located in Orlando, Florida, Tiger
Studios has been designing graphics and web sites since 1998
and offering PC Services since 1993. Founded by Entrepreneur
Shawn Centers, Tiger Studios started out with a commitment
to launch a company that has a commitment to treating others
as we ourselves wanted to be treated: with courtesy, with
respect and with expertise. We have not lost a client yet
due to poor service.
By necessity we had to be frugal, but even with our less than
ample resources we always did our best to provide a quality
service at a reasonable price. Those early days quickly taught
us the technical expertise and market savvy necessary to survive
in our industry, as well as teaching us to respect each and
every customer's wishes. However we have to say ultimately it
was the grace of God and His remarkable answers to our prayers
that sustained us through the early days to the present.
We can see there's still a long road
in front of us. We don't know exactly where it will lead;
all we know is that the trip will be fun, and we wish you'd
come with us!
The
Present
As with all companies, there are some
things we do the same as our competitors and there are some
things we do differently. We try to imitate whenever we feel
imitation is deserved, and we deviate whenever we feel deviation
is a must. Most companies offer a wide range of features bundled
with various service plans, and we are of course no exception.
Most companies offer from a basic
web package and up, but wait. There is more...
Where you first start to notice the
difference between Tiger Studios and all other web design
companies is the community feel of our web site. Besides the
standard links for things like service descriptions and web
hosting, there are convenient links to areas for customer
suggestions, client help desk, as well as the Referral program.
All of these are a natural outcropping of our desire to stay
in touch with our clients and to foster a free flow of ideas
between them and us. What better way to learn how to keep
our customers happy than to ask them, and then to act on what
they say?
Another refreshing difference is how relaxed
and customer-oriented our billing practices are. We have no
hidden costs, no minimum monthly contracts. At present we accept
payment via cash, personal check, money order and credit card
payments through PayPal. PayPal is becoming widely selected
as the most convenient and secure way to purchase over the internet.
We can even provide an invoice by email or regular mail if required
by your Accounting department. The differences keep coming!
But of course, the biggest difference,
the one that keeps people singing our praises and referring
their friends, is our customer service. Every message is responded
to within 24 hours, with a friendly, helpful, and completely
honest answer. Sometimes a problem does arise with a design,
and we let our customers know when it happens. We'll also
let them know if a cheaper plan better fits their needs, or
what sort of software we personally use for whatever you are
trying to implement. We constantly try to treat everyone as
a friend in need (indeed!).
The Future
This is where you come in. If you are
reading this then it is because you are either seriously considering
our services or you are an existing customer who wants to
know who this great web design company is that is providing
such great service. :). Both scenarios are good. An expanding
customer base and retaining our existing clients allows us
to do more research and development so that we may continue
to provide the latest and greatest in services and designs,
and it allows us to be debt free, and privately owned AND
to keep our services some of the most affordable in the industry.
We want to please our Lord and Savior,
Jesus Christ with our business practices and with our relationships
with our clients. We want long term relationships with our
clients. We want a reputation among the myriads of web design
companies out there, that says we put our God above self,
clients above profit, and share a percentage of our profits
with those who are in need.
|
|
 |
|
